What is Neqaty?

Neqaty is Mobily’s Loyalty program which is designed to reward our valuable customers with Neqaty points when using their postpaid or prepaid lines to either make calls, send SMS’s, or when making a purchase at one of our trusted partners locations across the Kingdom.

How to Collect Neqaty Points?

Neqaty will reward prepaid customers with one point for every SR 1 spent to make calls or send SMS’s. Postpaid customers will be rewarded with one point for every SR 1 they pay against their monthly bill.

To help our customers collect more points and reach higher rewards value, Neqaty have partnered with kingdom’s best well-known brands for a more rewarding experience. Every time you shop at our Neqaty partner outlets, you will be rewarded with Neqaty points for the money spent.

Collected points will be valid for 18 Months.

For full details about Neqaty partners, CLICK HERE.

What Can I Get with Neqaty Points?

With Neqaty points, you can always get what you deserve. From a wide range of Mobily services such as Free Voice Minutes, Data, Free Credit & Bill Discount, as well as cash discounts at more than 1,200 Neqaty partners’ outlets. With Neqaty, you can always choose your suitable reward with Neqaty!

CLICK HERE to check Neqaty rewards and to check the full list of Neqaty partners where points can be redeemed.

How to Redeem Neqaty Points?

You can redeem your points for Mobily services through one of the following channels:

• Mobily Services by dialing *1100#
• Mobily App for Smartphones.
• Calling Mobily Customer Care Center on 1100

To redeem your points for cash discount at our partners' outlets, visit the nearest outlet and inform the employee or the sales representative that you are a Mobily customer and you wish to redeem your Neqaty points, they will be more than happy to serve you.

CLICK HERE to check Neqaty rewards and to check the full list of Neqaty partners where your points can be redeemed.